Please correct the following errors
Personnel Commission's Customer Service Survey
Thank you for taking the time to respond to the Personnel Commission Customer Satisfaction Survey. Feel free to complete a survey every time that you interact with the Personnel Commission. We appreciate your feedback.
This should only take you about one minute to complete. Responses are required for all questions, unless indicated as optional.
How did you interact with the Personnel Commission?
Social Media (e.g., Facebook)
Other (please specify)
Did you find sufficient information regarding your question on our website?
If no, what would you like more information on?
What was the nature of your contact with the Personnel Commission?
I had questions regarding the creation of a new job class, a department re-organization or a person working "out of class"
I had questions regarding hiring status, transfers, lay-offs, or my assignment
I had questions about job opportunities, how to apply, or other application-related issues
I had questions about the employment assessment process (e.g., written test, interview)
I had questions about employee training opportunities
I had questions about job descriptions or salary rates
I had questions about classified performance evaluation
Other (please specify)
Mixed Feelings/ Neutral
The Personnel Commission staff was courteous
The Personnel Commission staff was available when I needed help
The Personnel Commission staff responded to my needs in a timely manner
The responses provided by the Personnel Commission staff helped me with my needs
Overall, I am satisfied with the service provided by the Personnel Commission
What is your reason for the response you gave regarding your overall satisfaction?
Are you satisfied with how the matter was explained?
If no, please explain why
The information that you were seeking was related to your role as:
a current LAUSD employee
a former LAUSD employee
a non-LAUSD employee
LAUSD employee (mark all that apply):
Central office employee
Former LAUSD employee:
Non-LAUSD employee looking for information
We value your opinion. What do we do well? What can we do better?
On occasion, we may contact a few of our survey respondents to follow-up and get further details regarding the interaction. If you are willing to be contacted, please provide your name and a daytime phone number below. Thank you.
Daytime Phone # (optional):